Associate Specialist, Cross-Border Payment Operations Job at Mastercard, Mexico

  • Mastercard
  • Mexico

Job Description

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary

Associate Specialist, Cross-Border Payment Operations

Overview:
Support the daily operations of our payment processes, ensuring the documented data is accurate. The candidate should have a foundational understanding of the payments industry and have a proactive approach to operational tasks.

Responsibilities:
• Assist in the daily operational task of collating data on the payout partners and ensuring accuracy and timeliness
• Monitor transaction flows to identify and address issues promptly
• Identify and resolve payment-related issues and discrepancies, escalating complex cases as needed
• Accurately enter and maintain transaction data in relevant systems
• Assist customer service teams with payment-related inquiries and escalations, providing timely and accurate information
• Perform specific and time-boxed tasks in support of business goals to deliver new existing products
• Draft and contribute to the development of internal and external implementation documents and process flows
• Support initiatives aimed at improving payment processes and operational efficiency

Experiences and Qualifications:
• Strong attention to detail and accuracy.
• Strong analytical and problem-solving skills.
• Professional working proficiency in English, with the ability to communicate effectively in verbal and written interactions with global stakeholders.
• Proficiency in Microsoft Office Suite, including intermediate Excel skills.
• Ability to manage multiple tasks, prioritize workload, and meet deadlines in a fast-paced environment.
• Bachelor's degree in Finance, Business Administration, Economics, or a related field.
• Minimum of 3 years of experience in payment operations, payment processing, banking back-office operations, or financial services operations.
• Experience in the payments industry, particularly in cross-border payments, international money transfers, or remittance services, is highly desirable.
• Experience working in banks, fintechs, payment processors, or other financial institutions is preferred.
• Availability to work from the office at least 3 days per week. Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Job Tags

Daily paid, Full time, Work at office, Worldwide, 3 days per week

Similar Jobs

Shem Creek Dental

Dental assistant Job at Shem Creek Dental

 ...mill crowns and veneers. Additionally, our 3D printer can print temporaries, nightguards, and even "mock-up" trial no-prep veneers to...  ...PTO per year, with an additional two weeks of PTO for the summer and winter holidays that the office is closed. If major holidays... 

Ameritech Windows

Brand Ambassador Job at Ameritech Windows

 ...here in Colorado, and were looking for energetic, motivated, and social individuals to join our team as Event Staff & Canvassers !...  ...to learn Willingness to engage with people and represent our brand Drivers License required (for canvassing positions) Apply... 

Emerson Health

Registered Nurse (RN) - Oncology/Infusion Cancer Center Job at Emerson Health

 ...Registered Nurse (RN) - Oncology/Infusion Cancer Center Schedule: Per Diem Pay Range: $36.78 - $73.57 / Hourly Shift: Day shift Hours: 0730-1800 About this role Registered Nurse - Naka Infusion Center About the... 

Protouch Staffing

Designer Job at Protouch Staffing

Designer Designers are responsible for transforming sketches, conceptual designs, mark-...  ...An associate degree or certification in industrial design, landscape design, engineering...  ...stakeholders.Part-time, remote position. Open to entry-level through mid-level candidates with 0-5... 

Straith Hospital

Behavior Assistant-Night Job at Straith Hospital

 ...Job Description Job Description Full-Time: Behavior Assistant Night Shift - Severe Behavior Program (Inpatient and Outpatient)...  ...for evening, night, and weekend shifts. Overview Straith Hospital is seeking compassionate, motivated, and dedicated Behavior Assistants...