Job Description

Bicycle Mechanic

Job Title: Bicycle Mechanic

Location: Rifugio Litchfield Hills – Litchfield, CT

Schedule: Part-time (potential full-time opportunities available)

Compensation: Competitive hourly pay based on experience ($20-$25)

About Us: Rifugio Litchfield Hills is a new cycling and outdoor experience hub launched by KC&E Adventures. Located on the edge of White Memorial, our space combines a curated retail selection, service center, bike rentals, and a full slate of cycling programs and events. We're focused on creating an inclusive and elevated riding community in northwest Connecticut.

Position Overview

We are seeking a skilled and motivated bicycle mechanic to join our service team. This role is ideal for someone with strong technical ability, a passion for bikes, and excellent customer service skills. The mechanic will be responsible for performing a wide range of service tasks—from basic tune-ups to advanced diagnostics on modern drivetrain systems and e-bikes.

Key Responsibilities

• Perform bike repairs and maintenance on a variety of bicycles, including road, mountain, gravel, and e-bikes
• Build new bikes and complete quality control checks on incoming inventory
• Diagnose mechanical issues and provide service estimates
• Complete drivetrain overhauls, brake bleeds, wheel truing, and suspension service (as experience allows)
• Work with customers to explain repairs, recommend services, and ensure a great experience
• Support rental fleet upkeep, including regular checks and quick fixes between rentals
• Maintain a clean, organized, and efficient workspace
• Occasionally assist with retail or ride events when needed

Requirements Qualifications

• Previous experience working as a bicycle mechanic (shop or equivalent setting preferred)
• Strong working knowledge of current bike technology including:
• Electronic shifting systems (e.g., SRAM AXS, Shimano Di2)
• Hydraulic disc brakes
• E-bike systems (Specialized Turbo experience is a plus)
• Attention to detail and commitment to high service standards
• Strong communication and interpersonal skills
• Ability to work independently and manage time effectively
• Willingness to be part of a small, collaborative, and community-focused team

Bonus Points For

• Suspension service experience
• Familiarity with point-of-sale and service ticketing software (e.g., Lightspeed)
• Bike fitting experience or interest in learning
• A love for gravel, trail, or adventure riding

Benefits

• Competitive pay
• Industry discounts on bikes, gear, and accessories
• Access to demo bikes and ride experiences
• Flexible, community-oriented work environment
• Opportunities to participate in ride events, clinics, and product trainings
• Potential to grow into a full-time role within a growing company

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